The digital age is reinventing almost everything
The demand for digital banking and payment services is increasingly disrupting financial institutions. As a result, the legacy technologies your credit union runs not only cost more to operate and maintain, but also slow down your time to market when launching new products. This means you need to go digital – and fast.
The time to act isn’t tomorrow. It’s today
When it comes to digitization, speed matters. You must be able to pivot quickly and cost effectively to new market demands and serve your members wherever and whenever they need you. So, you need flexible, open technology that will continuously adapt to meet your specific, changing needs and keep you ahead of your competitors.
Credit unions look after their members, but who looks after credit unions?
If you’re stuck on your digital journey, there’s an easy way forward. By modernizing your banking platforms and adopting the latest technology, you can deliver exceptional member and employee experiences faster than ever before. And we’ll be there every step of the way to help find the solution that best fits and supports you.
FIS has your credit union’s backAs the world’s No. 1 fintech provider, FIS® works with credit unions worldwide to meet the ever-changing needs of members and supply valuable payment solutions.
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Outdated and fragmented systems make it harder to handle high volumes of payments in multiple formats, minimize fraud and manage constant cost pressures, volatility and regulatory requirements, not to mention the need for cash visibility.
We offer digital, cloud-based treasury management and payment hub technology and integrated solutions for financial management and accounting, reconciliation, tax processing and bank account management. Cover cash and risk management, debt and investment, foreign exchange, hedge accounting and more with one partner.
Drive down costs and risk, get an instant snapshot of global positions and connect easily to banks, trading partners and internal systems, including ERPs.
Investment management, trading and accounting
Investment portfolio management, accounting and reporting processes are complex and time-consuming. As regulations change, you need fast access to data and analytics to meet reporting requirements and make the best trading and investment decisions.
We can automate and streamline your trading and investment management processes throughout the entire transaction life cycle, with best-of-breed systems for corporate actions and risk management, trading and post-trade services, securities processing, loan administration and network connectivity.
Do more than just support investment management, accounting and reporting across multiple asset classes; optimize portfolio performance and achieve compliance and control with our solutions.
Risk management and compliance
You need both flexibility and control for effective risk management. Can you react quickly to volatile markets and model a wider range of scenarios? Can you also demonstrate control, data quality and compliance?
We give you the freedom to model and analyze complex risks in a tightly governed but high-performance environment. On top of supporting compliance with the IFRS 17 and LDTI accounting standards, we can automate a full range of regulatory processes, including statutory filing, Schedule F reporting, KYC, AML and trade surveillance. We offer extensive global regulatory, product and actuarial calculations as standard and a highly scalable end-to-end risk platform.
Improve risk and regulatory reporting, price more competitively and better manage your business.
Making and taking payments
Payments form an increasingly critical part of the insurance life cycle. And they have a huge impact on both cash flow and the customer experience. So, as money flows in and out of your company, you need your payment operations to be as effective as possible.
As your single digital payments partner, we offer access to modern payment platforms globally and all your gateway and acquiring services – in one place. Plus, we can help you settle more claims in near real-time and support both billing and engagement and loyalty programs. Besides providing more digital ways to pay, you can make secure instant payouts more often at the moment of need.
Minimize the costs and complexities of reaching new markets and keep delighting your policyholders.
Administration and communication
You need to launch products fast. But legacy systems can’t always flex to the demands of new business lines. And running multiple front- and back-office solutions is costly, inefficient and bad news for customer service.
We can provide one powerful policy administration solution for all your life, health, wealth and retirement products; a complete, centralized solution for reinsurance management; and retirement plan recordkeeping technology that caters to any plan type. In the front office, our customer data and communication management tools will let you take full advantage of all the digital data that your back-office systems process.
Lower costs and improve efficiency and service by automating the policy administration process from end to end. And get a single, consolidated, real-time view of each policyholder to better understand their needs and further drive loyalty with more consistent and intelligent communications.
With call centers to staff, documents to print and mail, data points to input and payments to process, insurance operations take a lot of work. The costs and risks soon add up. What if you didn’t have to do it all yourself?
Outsource as much of your back office as you need while staying in control. We can run a call center on your behalf, print and mail all your outbound documentation and manage your payments and receivables processes from end to end. Plus, we can receive your inbound mail in one of our mailroom processing centers, where we’ll scan, clean up and index all the data for further processing by your systems.
Economies of scale and our advanced technology mean we can take care of your operations more cost effectively and efficiently than you ever could in-house – while giving you complete oversight of every service.
Technology and managed services
Software needs constant maintenance, upgrading and testing, but providing and running your own hardware can easily overstretch capital. How do you ensure that your digital technology is firing on all cylinders – without draining your resources?
Digital technology is our business. As well as providing your solutions, we can host, monitor, maintain and test the applications in a secure private, public or hybrid cloud environment – which we’ll design and continually optimize to meet your unique needs.
Get faster access to the latest versions of our solutions and the most advanced features around the clock, wherever your team is based.
It’s a race to the top – don’t get left behind
With FIS, you can start supporting growth from a stronger, more resilient foundation. Build on our absolute performance as the #1 global fintech provider, backed by financial stability, rigorous security and decades of industry expertise.
Whether you offer individual, group, wealth and retirement, P&C or health insurance, we help you tackle the challenges confronting insurance companies today:
You’re facing a highly competitive, digital-first landscape where you must compete with aggressive insurtech entrants. We enable you to deliver a personalized, digitized and frictionless experience that attracts, retains and delights customers.
Sustained inflation, sustainability concerns and evolving customer product and purchase preferences make it hard to keep up. With FIS, you can modernize your legacy systems and rely on a single vendor to reduce costs and drive efficiencies.
Whether you’re a small firm or an enterprise company, fraud and cyber-attacks are growing exponentially – and your security needs to be as powerful as your technology. FIS has you covered with leading-edge security solutions that have protected our clients for decades.